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Shipping / Returns

Shipping
 
There is an $11.99 Shipping Charge for ALL orders
(to the 48 Contiguous States)

International Shipping
We do currently DO NOT Ship outside the USA. Online orders can only be placed if you live in the 48 states.
If you live in Alaska or Hawaii, email us with a list of parts you need along with a complete shipping address and we will email you a quote and payment options.


Orders are shipped within 2 Business Days.
 In the unusual event that an item may be back-ordered, Customer will be notified of the approx. time for order to be filled. Refund will be given should customer decide not to wait.

Signature is required on all orders $300.00 and over, and in some instances may be required on smaller orders.
Shipping via UPS Ground or USPS, to the connected 48 states. 
Please Email us for shipping to AK, HI and PR  VIA US POSTAL SERVICE.


Returns

 

Returns are accepted within 30 days of purchase. Customer may choose exchange or REFUND of NEW and un-mounted product.

Prior authorization needed on all returns.  Email for return info and Return Material Authorization (RMA).
Customer is responsible for Return Shipping and original Shipping costs are not refunded. Orders that qualified for FREE SHIPPING may have our actual shipping costs deducted from refund.

 

NOTE: Shifter service parts & linkage kit replacement parts
are production parts for the specifically listed HURST applications only and are the same components used in complete production kits.

They are not made for use in any other applications. If You have any questions as to fitment, please contact us before you purchase.

We do charge a 20% handling fee on returns Un-mounted service / replacement parts. Credits will be issued after parts are returned to us. If a part shows signs of having been mounted, we cannot resell as new and return fee will be adjusted accordingly. These Fees also apply to shifter sticks, so please confirm that the dimensions will fit your application.


Potential defective merchandise will be covered by MANUFACTURERS Warranty.
We will honor Manufacturers warranty and manufacturer has final say.

Hours: Monday-Thursday: 10:00 AM - 5:00 PM EST
Friday: 10:00 AM - Noon

Phone       803-818-1657


ScottB@ShifterDoc.com